UPDATE – June 16, 2020: Important Updates Regarding August Departures, Final Payment Extensions, and Terms & Conditions
All Adventures cancelled for August
With the wellbeing of our Guests and team members as our top priority, and in line with direction from health experts and government officials, Adventures by Disney has made the decision to suspend departures through August 31, 2020.
All impacted Guests and travel agents will be contacted via SeaMail messages from Adventures by Disney.
In light of this cancellation, Adventures by Disney is offering impacted Guests the choice of a future travel credit to be used for a 2020 or 2021 Adventures by Disney trip, or a full refund.
Adventures by Disney, has more than 35 Adventures by Disney trips available, with reimagined trips to Australia, Austria and Czech Republic, Spain, and Ecuador: Amazon and Galapagos Islands.
In addition, in 2021 we are excited to announce the additions of New Zealand, Portugal and Grand Europe: England, France & Italy to our line-up of available destinations!
If Guests are interested in rescheduling their Adventures by Disney trip or would like to place their reservation on hold until they decide on a future Adventure, you can reach out to your Travel Agent, or a Vacationista at 1-855-223-4238 to review options.
If Adventures by Disney does not hear from Guests by Friday, July 31, 2020, their reservation will automatically cancel, and a refund will be issued back to the original form of payment.
Guests requesting a refund should know that any refunds will be processed during their normal course of business, but may be delayed due to the high volume.
Thank you for your patience and understanding.
We look forward to welcoming you on an Adventure of a lifetime as soon as we can!
Adventures by Disney Temporary Final Payment Extension
A Final Payment Extension will be automatically added to all reservations for adventures departing through November 30, 2020 (previously the extension was for departures through October 31, 2020).
Final payments will be extended out an additional 30 days. This means Guests have until 90 days prior to their Adventure start date to make final payment.
The deposit remains non-refundable.
Please note the following information:
- The deposit payment will continue to follow current cancellation guidelines and is non-refundable 15+ days after it is paid should the Guest choose to cancel their reservation
- With this extension, final payment is due 90 days before the start of the adventure
Terms & Conditions Update
Adventures by Disney is offering a temporary adjustment to our terms and conditions to provide more flexibility for our Guests.
Guests currently booked on adventures through September 30, 2020 can change their reservation and receive a 100% credit to be used toward a future adventure (previously this policy was for departures through August 31, 2020).
Guests may select a new travel date and/or an alternate adventure by March 31, 2021 by calling (855) 223-0025 or (407) 566-8345.
The credit is non-refundable and standard prevailing rates will apply.
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