Operations at Frontier Airlines more or less returned to normal Thursday, five days after they were knocked off kilter by a snowstorm in Denver, the airline’s largest base of operations.
As of 1:45 p.m. Eastern time, Frontier had canceled just two of 286 planned departures, spokesman Jim Faulkner said.
He added that the number of delays has been about normal.
In addition, Frontier has taken steps to return all of the bags that the airline misplaced after the storm.
“It doesn’t mean they have them,” Faulkner said. “We’ve been able to verify names with contact information. When people book on a non-Frontier platform, like an OTA, it takes a few more steps for reconciliation.”
Saturday’s storm dumped approximately 9 inches of snow on Denver International Airport.
It caused operational difficulties for numerous carriers, but the problems at Frontier lingered for days. Even Wednesday, the carrier cancelled approximately 10% of its flights.
The situation led to a bold denouncement from the Frontier chapter of the Air Line Pilots Association, which accused management of focusing too much on cost-cutting.
Frontier said it was impacted more than other airlines in Denver because the airport is home to its largest operation. Some 650 of the carrier’s pilots are based in Denver compared with 200 at its next-largest base.
Frontier has cancelled approximately 500 flights since Saturday, Faulkner said.
- originally published in Travel Weekly News /
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