On January 12, 2021, the Centers for Disease Control and Prevention (CDC) expanded the requirement for a negative COVID-19 test to all air passengers entering the United States. This requirement went into effect on January 26, 2021. As you may be aware, a similar requirement is already in place for travelers returning to the U.K., Canada, Brazil, Argentina, Chile and Colombia.
We are pleased to announce the inclusion of COVID-19 antigen testing on-property at no cost* (until April 4th, 2021) to guests traveling to the U.S., as accepted per CDC U.S. travel regulations on January 26, 2021.
On-site property testing will be administered by certified labs and hospitals in partnership with our in-house Doctors committed to provide a first-rate health care service for travelers staying at any of our destinations in Mexico, Jamaica, Dominican Republic. Test results will be received the same day in written format as required by the CDC. Guests should contact the Front Desk at each resort upon arrival to schedule testing, which is required to be done 3 days prior to the date of departure.
Please know that we will have both tests available on property, whether is the antigen test, or the PCR test. Our Front Desk Team will help you coordinate facilitate testing provided by third-party providers, whether it is in or off-property. Please note that costs may apply for the PCR test and will be detailed shortly on our website; you can also request more information upon arrival at the hotel.
If a guest receives a positive test while on property that prevents departure, our Stay Safe Plus FREE Health InsuranceTM will enter into effect. The cost of quarantine at the property will be covered for up to 10 days. Extended stay due to quarantine includes the guest, who will be isolated; plus, up to 3 (three) travel companions sharing the same room. This insurance is valid for 12 months, starting from the date the hotels were re-opened.
*Palladium Hotel Group will offer free antigen test to all Palladium Rewards members and to all guests registering to the loyalty program during its stay.
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