Loews Sapphire Falls Resort has temporarily suspended operations.
For your convenience, your Travel Industry Sales Representative will call you to discuss or you can call our Guest Contact Center Travel Advisor dedicated team between 7:30am – 9pm EST (800) 224-3838. Note that our call volume may be higher than normal so we appreciate your patience.
Guests hotel reservations will be affected by these operational changes if they meet the following criteria:
- Guests with reservations at Loews Sapphire Falls Resort February 9th 2021 – May 18th, 2021 . For these guests we wish for you to modify their reservation to enjoy a complimentary upgrade** to our Premier Hotel Loews Royal Pacific Resort. A modification to the hotel over the same arrival and departure dates will honor the existing room rate, and guests will receive the additional Universal Orlando theme park benefits that come with staying at a Premier Hotel.
We have stringent new health, safety and hygiene procedures in place. The availability of amenities at the resort hotels may be limited due to increased frequency of cleaning and sanitization. Housekeeping services are contactless; linens will be delivered upon request.
In addition, in an effort to keep our Hotel Guests and Team Members safe, we ask the following from your client’s before arriving to your hotel:
- Please conduct temperature checks prior to arrival to our destination; if 100.4 degrees or over, stay home until you are feeling better
- Bring your own face covering prior to arrival at the hotel
- Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination
As we enjoy our parks and hotels together again, everyone will also need to follow Universal Orlando Resort’s policies and procedures, including the following:
For Additional Information & Details, Contact Destinations with Character Travel Today!
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