Southwest: We’re low-cost, not no-frills

Delta has sold basic economy fares since 2012. United and American each will phase in the no-frills offering in this spring. But Southwest has no interest in joining the pack, CEO Gary Kelly said Thursday. “Every other competitor, they lavish attention on elite customers and they ignore the rest and that is our biggest opportunity … Read moreSouthwest: We’re low-cost, not no-frills