Updates on Universal Orlando Hotel Operations for Summer 2021

We’ve received this update from Universal Orlando Resorts today :

    • Hotel Operations Update
      • When will Concierge come back?     July 1
      • When do we resume normal club operations? (china/silver)   –  June 1
      • When does Star Service resume? 24 hour/full delivery – June 21
      • Resume UO packages being delivered by Star Service – July 1
      • When does Daily Housekeeping Service resume? – July 1    
        1. Premier and Preferred Hotels:
          1. We will be offering a light refresh service only on stayover rooms. This includes making beds, refreshing the bathroom, emptying the trash and replacing towels and amenities as needed. Full housekeeping service upon checkout.
        2. Prime Value and Value hotels:
          1. These hotels will continue with contactless housekeeping – additional towels, linens delivered to guest room upon request. Full housekeeping service upon checkout.           
      • Resume Normal Bell Service – July 1
      • Resume UO Packages being delivered by Star Service – July 1
      • Resume modified breakfast buffet (CBBR_SALAD BAR)  – May (CBBR Salad Bar TBD)
      • Begin modified WOK/Pasta Cucina – June TBD
      • Resume entertainment in outlets – Mama in June – others TBD
      • Resume dive-in movies – July 1
      • Resume recreation activities – June 1
      • Resume entertainment at pool – July 1
      • Resume hot tub operation (outdoor only) – July 1
      • When will Valet resume? – Targeting June 21
      • When do game rooms re-open? – July 1
      • Resume guest dry/cleaning laundry services – July 1
      • Business Centers resume operations      
        1. June 14 – LPBH/HRH & June 28 – LRPR and LSFR
      • Resume operation of boarding pass kiosk – July 1
      • Resume cross utilizing pools – July 14

Thank you,

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