Walt Disney World Resort Update – Post Hurricane Irma September 11, 2017

Hurricane Irma Update for Walt Disney World – September 11, 2017

Walt Disney World Parks and Disney Springs remain closed today. We are beginning an initial
assessment of our property. While we experienced high winds and rain, we maintained power
throughout the storm.

As the hurricane has passed, we are keeping safety top of mind and working closely with public
officials to determine when conditions are clear to make further operational decisions. We will
communicate updates as we have more information to share.
Walt Disney World Theme Parks, Disney Springs, Water Parks, and ESPN Wide World of Sports

Complex have made the following operational changes:

• Disney’s Blizzard Beach: Closed through Monday, September 11
• Disney’s Typhoon Lagoon: Closed through Monday, September 11
• ESPN Wide World of Sports: Closed through Monday, September 11
• Disney’s Animal Kingdom: Closed through Monday, September 11
• Disney’s Hollywood Studios: Closed through Monday, September 11
• Epcot: Closed through Monday, September 11
• Magic Kingdom: Closed through Monday, September 11
• Disney Springs: Closed through Monday, September 11

• Cirque du Soleil, La Nouba 9:00 P.M. Show cancelled on Saturday, September 9.
• Disney’s Hilton Head Island Resort will close Saturday, September 9 at 10:00 AM
• Disney’s Vero Beach Resort closed as of Friday, September 8 at 2:00 PM
• Disney’s Fort Wilderness Resort & Campground and the Treehouse Villas at Disney’s
Saratoga Springs Resort & Spa will be closed beginning Saturday, September 9 at 2:00

In anticipation of inclement weather associated with Hurricane Irma, please note the following
event cancelations at Walt Disney World Resort.
• Night of Joy at ESPN Wide World of Sports Complex had been canceled on Saturday,
September 9, 2017. The performances on Friday, September 8 took place as planned.
o Requests for a full refund for either event night will be honored.
• Mickey’s Not-So-Scary Halloween Party had been canceled on Sunday, September 10,
2017. Guests are invited to exchange their Sunday, September 10 event tickets for one
of the following options:
o Tickets to attend another Mickey’s Not-So-Scary Halloween Party
o Tickets to attend an upcoming Mickey’s Very Merry Christmas Party
o 1 Day Magic Your Way Tickets with Park Hopper Option, to be used within the
next 2 years
o Receive a full refund for event tickets
To redeem these offers, Guests should call (407) 939-7818 by January 31, 2018 between the
hours of 7:00 AM and 11:00 PM., or email us at Ticket.Inquiries@DisneyWorld.com. Please have
your tickets available so we may process your request for you as quickly as possible. Guests
under 18 years of age must have parent or guardian permission to call.

New dine reservations for September 10 and 11 are not available at this time as we monitor
progress of Hurricane Irma. Effective immediately, we will not be enforcing dine reservation
cancelation policies so no need to cancel dine reservations through Monday, September 11.
Pre-paid dining and premium experiences will be automatically canceled and refunded.

Due to prolonged forecast of Hurricane Irma, Disney Reservation Center will remain closed
through Monday, September 11.
We truly apologize for any inconvenience this may cause and plan to resume operation as
quickly as possible following the storm.
Please visit Walt Disney World > Frequently Asked Questions > General Questions to view the
Hurricane Policy for Walt Disney World Resort.





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