Disney PhotoPass Lenses Now Available at the Disneyland Resort & Other Favorite Features on the Disneyland App
October 4, 2022
The Disneyland app is a must for guests visiting the Disneyland Resort. It has intuitive planning tools and resources for guests to make the most of their trip, such as viewing park maps and entertainment schedules, mobile ordering food and beverages, viewing their Disney PhotoPass photos and more.
Plus, the app continues to evolve, adding new capabilities and content to help enhance the guest experience. Here are some of the latest and greatest features to check out! (To access all available features, guests should be sure to have the latest version of the Disneyland app.)
Remember where you parked using the new car locator feature – coming later this month to the Disneyland app
This complimentary feature, presented by State Farm, will use Location Services to find and save parking information at the Mickey & Friends parking structure, Pixar Pals parking structure, Toy Story parking area and Simba parking lot. It works best when Location Services, Bluetooth technology and Notifications are enabled on the guest’s mobile device, but if they don’t have Location Services on, they can manually enter their parking details. Either way, it’s a helpful reminder at the end of the day!
Snap a selfie in augmented reality with new Disney PhotoPass Lenses – available starting today
In addition to unlimited Disney PhotoPass digital downloads, audio tales and the ability to select the next available Lightning Lane entry window, one at a time, for select attractions**, the purchase of Disney Genie+ service now includes access to Disney PhotoPass Lenses in the Disneyland app*** – some of which are unique to Disneyland Resort! Initially launched at Walt Disney World Resort in collaboration with Snap, these interactive photo moments immerse guests in Disney stories and make their park memories even more magical. The video below shows how guests can take an underwater photo with Marlin and Dory, pose with Grogu and more using augmented reality.
Save time at select Disneyland Resort shops with merchandise mobile checkout
For a speedier in-store shopping experience at select merchandise locations, guests can scan and pay for select items right from their phone using the Disneyland app. Storing a payment option, like a credit card, to a Disney account adds even more convenience. When they’re done shopping, guests will show their QR confirmation code and selected items to a cast member at the designated exit, and they’re all set! World of Disney in Downtown Disney District, Emporium at Disneyland park and Elias & Co. at Disney California Adventure park are among the many shops that offer merchandise mobile checkout.
Ask a question using in-app chat
When guests have a question, help is just a few taps away! Select the Chat with Us option in the main menu of the Disneyland app, and a cast member will be able to assist via in-app messaging with inquiries including general theme park information, tickets and ticket linking, account troubleshooting and more. This feature is accessible 24 hours a day and cast members will respond during normal operating hours, between 7:00 a.m. – 9:00 p.m. PT.
Thank a cast member with mobile cast compliments
Since the feature launched in August, guests have left thousands of mobile compliments for our extraordinary Disneyland Resort cast members! If guests would like to express their gratitude, they can search “cast compliment” in the Disneyland app, choose one of the positive sentiments from the drop-down menu and select the location. There will also be the option to enter the date of an interaction and the cast member’s first name and hometown (as it appears on their nametag).
In addition to these magical and helpful tools on the Disneyland app, guests can look forward to even more digital convenience this fall, when MagicBand+ arrives at the Disneyland Resort! This wearable technology will offer hands-free convenience and unlock a new dimension of Disney storytelling.
Both a Theme Park reservation and valid admission for the same Park on the same date are required for Park entry. Park reservations are limited, subject to availability, and are not guaranteed. Offerings may be limited in availability, and are subject to restrictions, and change or cancellation without notice. Park admission and offerings are not guaranteed. Visit Disneyland.com/Updates for important information to know before visiting.
*Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first.
**Attractions with Lightning Lane entrances that are Disney Genie+ purchases are limited in availability, subject to change or closure, may vary by date, and are not guaranteed. Limit one Lightning Lane selection per experience each day. Price, terms and entitlements are subject to restrictions, and change or cancellation without notice.